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Returns & Refunds

Returns

All products bought on voacopenhagen.com are fully returnable and refundable. You have 14 days after receiving the item to request a return. If you wish to return an item, please contact us by sending an email to hello@voacopenhagen.com You will then receive further instructions how to process the return.

All returned items must be in the same condition that you received it and including all parts the item came with. We only accept returns in the original packaging. You’ll also need the receipt as a proof of purchase.

Refunds

When we receive your parcel and the items are approved, you will be refunded 100% of the item cost on your original payment method. You will get the refund within 7 working days after we received your parcel.

Damaged Items

Please inspect your order upon reception and contact us within 14 days if the item is damaged.